If you are experiencing a psychiatric emergency, please contact 911 or Crisis Services

If you are experiencing a psychiatric emergency, please contact 911 or Crisis Services

716.835.1246

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Patient Satisfaction

Patient satisfaction helps to measure the quality of healthcare, thus becoming an essential and frequently used indicator. UBMD Psychiatry is committed to delivering excellent clinical care and service. Patients who have any concerns regarding care have the right to voice those concerns, have them reviewed, and, when possible, resolved. If you have questions, problems, or unmet needs, please let us know. We would also love to hear patient testimonials if we have exceeded your expectations or if you had had a great experience with one of our caregivers. If you would like to provide feedback about your experience at UBMD Psychiatry, please click here.

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Discussing Treatment Options

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Helpful Office Staff

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Answered Questions to Satisfaction

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Encouraged Questions

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Explains Treatment

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Ease of Scheduling Sessions

Based on 2024 Patient Satisfaction Survey

A Satisfied Patient

“He and the office staff are a sterling example of how to treat people that are looking for relief from mental illness struggles. With calm professionalism, friendliness and efficiency, these people help in any way possible.” 

A Satisfied Patient

Our doctor has been wonderful. He truly cares about his patients, which is wonderful to see. The staff are so friendly as well, and always willing to help with any needs.

A Satisfied Patient

Our doctor helped us with a weekend medical emergency. He answered our call very quickly, called back to make sure things were going as planned, and followed up the next day to make sure we were ok.